Privacy Policy
Last updated: 2026-09-10
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use this website, and tells you about your privacy rights and how the law protects you. This policy is designed to comply with the Act respecting the protection of personal information in the private sector (Quebec Law 25).
1. Privacy Officer (Person in Charge)
In accordance with Quebec Law 25, we have appointed a Privacy Officer to oversee our data protection compliance. If you have questions about how we handle your data, please contact:
- Title: Chief Technology Officer
- Email: legal@neriodynamics.com
- Address: Montreal, Quebec, Canada
2. Interpretation and Definitions
Definitions:
- Company refers to Nerio Dynamics Inc., Montreal, Quebec, Canada.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website (neriodynamics.com).
3. Collecting and Using Your Personal Data
Personal Data: name, email address, organisation, and message contents that you provide when you submit the contact form.
Usage Data: collected automatically (IP address, browser type, pages visited).
Tracking & Cookies: this site currently sets no non-essential cookies and runs no third-party tracking. If that changes, this policy and a consent banner will be added, and non-essential tracking will stay deactivated for Quebec residents until you provide express consent.
4. Use and Disclosure of Data
We use your data only to respond to your enquiry. We do not sell your personal data. We may share it with service providers (e.g. hosting or email tools) who are contractually bound to protect it.
International Transfers (Outside Quebec): personal data may be communicated outside of Quebec (for example, to cloud service providers). We assess any such transfer to ensure it provides an adequate level of protection in accordance with applicable laws.
5. Data Retention
We retain data only as long as necessary.
- Enquiry Data: up to 24 months after the conversation ends.
- Usage Data: up to 24 months for security and analytics.
6. Your Rights (Law 25 & GDPR)
- Access & Rectification: the right to see and correct your data.
- Erasure: the right to request data deletion.
- Data Portability: you may request a copy of your computerized personal data in a structured, commonly used technological format.
- De-indexation: the right to request that we stop disseminating your information in certain circumstances.
- Withdraw consent: you may withdraw consent at any time and lodge a complaint with a supervisory authority.
To exercise these rights, contact legal@neriodynamics.com.
7. Security
We use commercially reasonable security measures (including encryption in transit) to protect your data. However, no method of transmission is 100% secure.
8. Children's Privacy
We do not knowingly collect data from anyone under the age of 14 without parental consent, in accordance with Quebec law.
9. Changes to This Policy
We may update this policy; the "last updated" date above reflects the latest version.
10. Contact Us
By email: legal@neriodynamics.com. For anything else, use the contact form.